SEE WHAT’S HAPPENING AT HEARTLAND

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View everything the conference has to offer and get the education you need. 

 

 

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Event Types

Sessions

Exhibit Hall

Networking/Social Event

Event Tracks

Billing & Reimbursement

Business Operations

Complex Rehab Technology

Home Accessibility

Leadership & People Strategy

Regulatory & Audits

Respiratory

Sales, Marketing, & Retail

Specialty Track

Women's Health

Wound Care

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Course Name

Category

Track Type

CEU Type

Location

Monday

10

Jun 2024

8:00 am - 9:30 am

John Deere Assembly Plant Tour

Location: John Deere

Networking/Social Event

Networking Events

Monday

10

Jun 2024

10:00 am - 11:30 am

John Deere Assembly Plant Tour

Location: John Deere

Networking/Social Event

Networking Events

Monday

10

Jun 2024

12:00 pm - 5:00 pm

Van G. Miller Memorial Golf Tournament

Location: Irv Warren Golf Course

Networking/Social Event

Networking Events

Monday

10

Jun 2024

1:00 pm - 2:30 pm

John Deere Assembly Plant Tour

Location: John Deere

Networking/Social Event

Networking Events

Monday

10

Jun 2024

1:00 pm - 2:00 pm

Three Pines Farm

Location: Three Pines

Networking/Social Event

Networking Events

Monday

10

Jun 2024

2:00 pm - 4:00 pm

Escape to the Great Outdoors

Location: Varies

Networking/Social Event

Networking Events

Monday

10

Jun 2024

2:00 pm - 3:00 pm

Three Pines Farm

Location: Three Pines

Networking/Social Event

Networking Events

Monday

10

Jun 2024

6:00 pm - 7:00 pm

First Time Attendee Social

Location: TBD

Networking/Social Event

Networking Events

Monday

10

Jun 2024

7:00 pm - 10:00 pm

Party on the Plaza

Location: Expo Plaza

Networking/Social Event

Networking Events

Tuesday

11

Jun 2024

8:30 am - 9:20 am

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Enhancing RT Productivity by Using AI Predictive Factors for High-Risk Patients

Presented by: Carrie Proffitt

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Respiratory

Tuesday

11

Jun 2024

8:30 am - 9:20 am

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Ensuring Accreditation Success: Tackling the Top Deficiencies

Presented by: Matt Gruskin

Location: Waterloo Convention Center

Room #: Rooms 1-2

Sessions

Educational Sessions

Specialty Track

Tuesday

11

Jun 2024

8:30 am - 9:20 am

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Utilizing Patient Engagement to Increase Your Revenue

Presented by: Chris Watson , Chad Feinberg

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Sales, Marketing, & Retail

Tuesday

11

Jun 2024

8:30 am - 9:20 am

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The Global Evolution of Alternative Drive Controls for Persons with ALS

Presented by: Cindi Petito , Mark Scott

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Tuesday

11

Jun 2024

8:30 am - 9:20 am

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[Panel] Dealing with Medicare DISadvantage Plans - Are You Ready, Martha?

Presented by: Dan Fedor

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations

Tuesday

11

Jun 2024

9:30 am - 10:20 am

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[Panel] Fostering Collaborative Innovation Strategies for Payer Partnerships

Presented by: Craig Douglas , Miriam Lieber

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Billing & Reimbursement

Contact Hours: 1.00

Tuesday

11

Jun 2024

9:30 am - 10:20 am

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Pediatric Adaptive Standing: Five Considerations for Optimizing the Outcomes

Presented by: Lori Potts

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Complex Rehab Technology

Tuesday

11

Jun 2024

9:30 am - 10:20 am

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Estimating Life-Cost of Complex Rehabilitation Technology Using Real-World Data

Presented by: Mark Schmeler , Corey Morrow

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Tuesday

11

Jun 2024

9:30 am - 10:20 am

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Optimizing Workflows: Operational Excellence and Compliance

Presented by: Kit Shellhouse

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations

Tuesday

11

Jun 2024

9:30 am - 10:20 am

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2024: Facility Accreditation Standards: Making Sure You’re Compliant

Presented by: Jim Lawson

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Regulatory & Audits, Women's Health

Contact Hours: 1.00

Tuesday

11

Jun 2024

9:30 am - 10:20 am

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Breaking into the Wound Care Space

Presented by: Heather Trumm , Amanda Yavorsky

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Wound Care, Specialty Track

Tuesday

11

Jun 2024

10:30 am - 11:20 am

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Legislative Updates with "The Government Guys"

Presented by: Mike Isaacson , John Gallagher , Jay Witter

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Specialty Track

Tuesday

11

Jun 2024

10:30 am - 11:20 am

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Cross-Selling to Create Repeat Business

Presented by: Matt Howard

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Women's Health, Specialty Track

Tuesday

11

Jun 2024

10:30 am - 11:20 am

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[Panel] Driving Digital Transformation and Activating Your Referral Network

Presented by: Jared Wasserman , Kevin Ackerman

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations

Tuesday

11

Jun 2024

10:30 am - 11:20 am

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RESNA/DMERT Pathway to the ATP Certification

Presented by: Andrea Van Hook , Tyler Mahncke

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Tuesday

11

Jun 2024

10:30 am - 11:20 am

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Providing Mechanical Ventilation in the Home

Presented by: Harold Davis

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Respiratory

Contact Hours: 1.00

Tuesday

11

Jun 2024

10:30 am - 11:20 am

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Navigating Legal Dynamics: Evolving Trends in Statistical Sampling, Extrapolation, and Managed Care Audits

Presented by: Stephen Bittinger , Wayne van Halem

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Regulatory & Audits

Contact Hours: 1.00

Tuesday

11

Jun 2024

11:30 am - 12:15 pm

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Unlocking the Secrets to Healthy and Secure Slumber Through Safety Beds

Presented by: Taylor Asher

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Sales, Marketing, & Retail

Contact Hours: 1.00

Tuesday

11

Jun 2024

11:30 am - 12:15 pm

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Providing a WIN-WIN-WIN: Incontinence Solutions That Benefit the Physician, Patient, and DMEPOS Supplier

Presented by: Ralph Lombardo

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Women's Health, Specialty Track

Tuesday

11

Jun 2024

11:30 am - 12:15 pm

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Oscillating Lung Expansion Therapy Overview

Presented by: Mike Grillo

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Respiratory

Contact Hours: 1.00

Tuesday

11

Jun 2024

11:30 am - 12:15 pm

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Navigating Mental Health in the Workplace

Presented by: Sara Laures

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Leadership & People Strategy

Tuesday

11

Jun 2024

11:30 am - 12:15 pm

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Elevate Your Clients with Seat Elevation (for Medicare & Medicare Part C Plans)

Presented by: Dan Fedor , Wayne Grau , Bret Tracy

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Tuesday

11

Jun 2024

11:30 am - 12:15 pm

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State of the DME Industry: How SWOT Might Shape Your Future

Presented by: Alan Morris

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations

Contact Hours: 1.00

Tuesday

11

Jun 2024

12:15 pm - 1:45 pm

Lunch

Location: Waterloo

Networking/Social Event

Networking Events

Tuesday

11

Jun 2024

12:40 pm - 1:30 pm

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Lymphedema in Breast Cancer Patients

Presented by: Matt Howard

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Women's Health, Specialty Track

Tuesday

11

Jun 2024

12:40 pm - 1:30 pm

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Blind Spot Sensors: Increasing Safety and Independence for Wheelchair Users

Presented by: Pooja Viswanathan

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Complex Rehab Technology

Tuesday

11

Jun 2024

1:45 pm - 2:45 pm

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Payer Negotiations: Not so Scary

Presented by: Amanda Yavorsky , David Chandler

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Billing & Reimbursement

Tuesday

11

Jun 2024

1:45 pm - 2:45 pm

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[Panel] Empowered Leadership: Women Driving Excellence in HME

Presented by: Arienne Martinez

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Leadership & People Strategy

Contact Hours: 1.00

Tuesday

11

Jun 2024

1:45 pm - 2:45 pm

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[Panel] The FINE Line Between the ATP Assessment & the Specialty LCMP Eval

Presented by: Kyle Walker

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Tuesday

11

Jun 2024

1:45 pm - 2:45 pm

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Incorporating Lymphedema and Compression Garments into Your Practice

Presented by: Matt Gruskin

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations, Women's Health

Tuesday

11

Jun 2024

1:45 pm - 2:45 pm

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Know Your Data, Save Your Business

Presented by: Kelly Grahovac

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Regulatory & Audits

Tuesday

11

Jun 2024

1:45 pm - 2:45 pm

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Where Do We Stand On Standing?

Presented by: Ashley Detterbeck

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Complex Rehab Technology

Tuesday

11

Jun 2024

3:00 pm - 4:00 pm

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[Panel] Digitize Renewals for Fast Prescription Signatures

Presented by: Jared Wasserman

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations

Tuesday

11

Jun 2024

3:00 pm - 4:00 pm

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Navigating the Managed Care Space

Presented by: Jeffrey Baird , Laura Williard

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Regulatory & Audits

Tuesday

11

Jun 2024

3:00 pm - 4:00 pm

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Collection, Reduction, & Waiver of Copayments: Rules to Follow & Traps to Avoid

Presented by: Miriam Lieber , Kim Cuce

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Billing & Reimbursement

Tuesday

11

Jun 2024

3:00 pm - 4:00 pm

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Hierarchy of Power Wheeled Mobility

Presented by: Stephanie Tanguay

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Tuesday

11

Jun 2024

3:00 pm - 4:00 pm

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Making Vision a Reality: Next Level Mastectomy Boutique

Presented by: Beth Erdy

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Women's Health, Specialty Track

Tuesday

11

Jun 2024

3:00 pm - 4:00 pm

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The Future of PAP Adherence with the Use of AI

Presented by: Colleen Lance

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Respiratory

Tuesday

11

Jun 2024

4:00 pm - 7:00 pm

Exhibit Hall Grand Opening

Location: Exhibit Hall

Exhibit Hall

Educational Sessions

Tuesday

11

Jun 2024

7:00 pm - 10:00 pm

Coasters and Connections

Location: Lost Island Theme Park

Networking/Social Event

Networking Events

Wednesday

12

Jun 2024

8:00 am - 9:00 am

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New Managers: Embracing Leadership (Be Who They Need)

Presented by: Mike Isaacson

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Leadership & People Strategy

Wednesday

12

Jun 2024

8:00 am - 9:00 am

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Key Metrics for the HME Revenue Cycle

Presented by: Joey Graham , Kim Cuce

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Billing & Reimbursement

Wednesday

12

Jun 2024

8:00 am - 9:00 am

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3 Key Strategies For Collecting More From Your Patients While Keeping Cost Low

Presented by: Jennifer Leon

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Business Operations

Wednesday

12

Jun 2024

8:00 am - 9:00 am

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Augmentative and Alternate Communication (AAC) for the ATP

Presented by: Andrea Van Hook

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Wednesday

12

Jun 2024

8:00 am - 9:00 am

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[Panel] Advanced Technology for Asset Management, Operating Efficiency, and Patient Care

Presented by: Elby Beal

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Respiratory

Wednesday

12

Jun 2024

8:00 am - 9:00 am

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Empowering Retailers: Community Engagement Strategies with Events and Marketing

Presented by: Dana Donofree

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Sales, Marketing, & Retail, Women's Health

Wednesday

12

Jun 2024

9:00 am - 11:00 am

Partner Connections

Location: Exhibit Hall

Exhibit Hall

Wednesday

12

Jun 2024

9:15 am - 10:15 am

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Assessing Progress: Mid-Year Audit Update and Insights

Presented by: Wayne van Halem

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

12

Jun 2024

9:15 am - 10:15 am

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Breast Cancer Survivorship and After Treatment Care

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Women's Health, Specialty Track

Wednesday

12

Jun 2024

9:15 am - 10:15 am

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[Panel] Embracing Innovation: Welcoming AI in HME

Presented by: Chris Rose

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations

Wednesday

12

Jun 2024

9:15 am - 10:15 am

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Making Power Wheelchairs Smarter

Presented by: Lindsey Sharpe

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Contact Hours: 1.00

Wednesday

12

Jun 2024

9:15 am - 10:15 am

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Engagement at Every Turn: A Discussion of Current Trends

Presented by: Miriam Lieber , Lindy Tentinger

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Leadership & People Strategy

Wednesday

12

Jun 2024

9:15 am - 10:15 am

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Forensic Denials – DME Season 3 Episode 2

Presented by: Dan Fedor , Ronda Buhrmester

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Billing & Reimbursement

Wednesday

12

Jun 2024

10:30 am - 11:30 am

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Whose Maternity Line is it Anyway?

Presented by: Alan Cawley

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Women's Health, Specialty Track

Wednesday

12

Jun 2024

10:30 am - 11:30 am

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To BE or not to BE: Identifying Bronchiectasis (BE) in Your Oxygen Base

Presented by: Raymon Gregg , Daniel Carlson

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Respiratory

Wednesday

12

Jun 2024

10:30 am - 11:30 am

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Maximize Your Profits and Minimize Your Risk: You Can Have It All!

Presented by: Kelly Grahovac , Sarah Hanna

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations

Wednesday

12

Jun 2024

10:30 am - 11:30 am

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U.S. Rehab ATP Academy Prep

Presented by: Cindi Petito , Dan Fedor

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Wednesday

12

Jun 2024

10:30 am - 11:30 am

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Disability Language: Think Before You Speak

Presented by: Tamara Kittelson , Jenny Siegle

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Leadership & People Strategy

Contact Hours: 1.00

Wednesday

12

Jun 2024

10:30 am - 11:30 am

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[Panel] Market Data Platform

Presented by: Jeff Kessler

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Sales, Marketing, & Retail

Wednesday

12

Jun 2024

11:00 am - 2:00 pm

Exhibit Hall

Location: Exhibit Hall

Exhibit Hall

Educational Sessions

Wednesday

12

Jun 2024

11:00 am - 2:00 pm

Lunch

Location: Waterloo

Networking/Social Event

Networking Events

Wednesday

12

Jun 2024

1:30 pm - 2:30 pm

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Review of Systems: An Approach to Diagnosing Referral Management Pain

Presented by: Charlotte Lawson

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Respiratory

Wednesday

12

Jun 2024

1:30 pm - 2:30 pm

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More Contractors, More Problems? The Current State of Affairs in DMEPOS Supplier

Presented by: Kelly Grahovac , Denise Leard , Lisa Wells

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

12

Jun 2024

1:30 pm - 2:30 pm

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[Panel] Best Practices Understanding and Billing in the CGM Market

Presented by: Ronda Buhrmester

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Billing & Reimbursement

Contact Hours: 1.00

Wednesday

12

Jun 2024

1:30 pm - 2:30 pm

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A Voice for Clinicians: The Clinician Task Force Perspective

Presented by: Cara Masselink

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Wednesday

12

Jun 2024

1:30 pm - 2:30 pm

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Community Connections: Speed Networking in the Heartland

Presented by: Sara Laures , Sarah Hanna

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Leadership & People Strategy

Contact Hours: 1.00

Wednesday

12

Jun 2024

1:30 pm - 2:30 pm

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Unleash the AI Advantage: Optimize Operations and Delight Customers

Presented by: Ashley Hettermann

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Sales, Marketing, & Retail

Wednesday

12

Jun 2024

2:45 pm - 3:45 pm

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What Factors Really Affect the Efficiency of a Manual Wheelchair

Presented by: Amanda Storey

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Wednesday

12

Jun 2024

2:45 pm - 3:45 pm

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Who Has Your Payer Contract Data and What Are They Doing With It?

Presented by: Craig Douglas

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

12

Jun 2024

2:45 pm - 3:45 pm

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Marketing 101: Strategies for Business Growth and Boosting Revenue

Presented by: Kayla Mahler , Mandi Rodgers , Krista McNurlen

Location: Waterloo Convention Center

Room #: 3-4

Sessions

Educational Sessions

Sales, Marketing, & Retail

Wednesday

12

Jun 2024

2:45 pm - 3:45 pm

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The Connected DME Ecosystem Suppliers Need to Thrive

Presented by: Ryan Colby

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations

Wednesday

12

Jun 2024

2:45 pm - 3:45 pm

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Increase Your Talent Bench Through Leadership Development Programming

Presented by: Paul DiMarco

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Leadership & People Strategy

Wednesday

12

Jun 2024

2:45 pm - 3:45 pm

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Persistence in Payer Coverage and Payment: A Real-Life Case Study

Presented by: Ronda Buhrmester , Miriam Lieber

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Specialty Track

Wednesday

12

Jun 2024

4:00 pm - 5:00 pm

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A New Kind of Diversity – Closing the Generation Gap

Presented by: Heather Marquez , Tom Marquez

Location: Waterloo Convention Center

Room #: C

Sessions

Educational Sessions

Leadership & People Strategy

Wednesday

12

Jun 2024

4:00 pm - 5:00 pm

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Lock Your Digital Door: Safeguarding Your Assets and Keeping Yourself Protected

Presented by: Nick Dideriksen

Location: Waterloo Convention Center

Room #: 1-2

Sessions

Educational Sessions

Specialty Track

Wednesday

12

Jun 2024

4:00 pm - 5:00 pm

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“Claiming” Success: The Synergy of Training, Data Analytics, and Operational Processes

Presented by: Sarah Hanna

Location: Waterloo Convention Center

Room #: A

Sessions

Educational Sessions

Business Operations

Contact Hours: 1.00

Wednesday

12

Jun 2024

4:00 pm - 5:00 pm

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Wheelchair Repairs: The GOOD, the BAD, and the UGLY

Presented by: Dan Fedor

Location: Waterloo Convention Center

Room #: B

Sessions

Educational Sessions

Complex Rehab Technology

Wednesday

12

Jun 2024

4:00 pm - 5:00 pm

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Elevating Patient Outcomes: The Impact of Value-Based Care in DME Delivery

Presented by: Kim Radcliffe

Location: Waterloo Convention Center

Room #: D&E

Sessions

Educational Sessions

Sales, Marketing, & Retail

Wednesday

12

Jun 2024

6:30 pm - 10:00 pm

Dancing Through the Decades

Location: VGM Farm

Networking/Social Event

Networking Events

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Speakers

This year’s incredible lineup of Heartland Conference speakers represent the top in their field and will be discussing some of the biggest issues affecting the industry today.

Learn More